Cancellation Policy

1:1 Appointments & Packages


All 1:1 appointments require a minimum of 24 hours notice to reschedule.

Once-off sessions: You can reschedule your reiki session or Soul Work Session yourself by choosing the “reschedule” option in your booking confirmation email. If it is less than 24 hours until your appointment time, you will not be able to reschedule or receive a refund and will have to book and pay for an entirely new session.

Longer term: If you are working with me on an ongoing basis, as part of a Soul Business Mentoring Package, then all appointments can be rescheduled with 24 hours notice. It is also possible to adjust your schedule to suit your evolving needs as we work together – either speeding up or slowing down the process. Please feel free to just message me if there is anything you would ever like to discuss. I am always open to being as flexible as I can in order for you to get maximum benefit form our work together.


No refunds are available for sessions already received by a client.




The Return Group Programme


The Return is a year-long commitment and you reap the benefits by staying the course. In signing up, you have agreed to paying for it in full and so no cancellations of payment plans or refunds are available. If you are experiencing any difficulties or dissatisfaction, however, I am always available and open to supporting you as much as I possible can – please get in touch!




Thank you for understanding!